Customer Service

Customer Service

Cornilleau strives to offer the best quality possible but our products aren’t indestructible, and time can weaken some parts. That is why we remain committed to offer an efficient customer service! 

CUSTOMER SERVICE

Cornilleau America team of specialists will be able to answer all your questions and inquiries. Feel free to call us at:

(678) 257 4350 - Monday to Friday - 9am to 5pm (eastern time zone).

Your guarantee

Cornilleau guarantees both INDOOR tables for a period of and OUTDOOR tables for a period of 10 years for OUTDOOR laminated table tops (guaranteed against any distortion, peeling or fading of white stripes).

The warranty is applicable for replacement of the part that has been deemed defective by our team. The warranty doesn’t apply for the following cases:

  •          Normal part wear
  •          Wrong assembly of the part
  •          Lack of maintenance
  •          Use of corrosive products for maintenance
  •          If the safety and user guidelines hasn’t been properly followed
  •          If the table collapse due to strong wind in a folded position
  •          If the table has been put upside down or carried alone
  •          Any other external factor non-related to the quality of the table


Use of warranty - Please send us an inquiry by email describing the defect and stating the full reference and serial number of the table (located on the top right corner under the panels).

Please provide: the table invoice and corresponding pictures of the defective part.

The warranty doesn’t include the delivery of the replacement.

Contact details :

Tel : (678) 257 4350

Email : support@cornilleau.com