Order cancellation

Cancel an order

You can change your mind after placing an order and ask for the cancellation by replying to the confirmation email within 24 hours. We will not charge fees for a cancelled order that has not been shipped or for an order that is unavailable. If you would like to cancel an order to place another one, please give us a call. Cancelled orders that have been charged but not shipped will be refunded less credit card processing fees of 6%.  

Cornilleau America reserves the right to accept, reject or cancel any order, in whole or in part, for any reason whatsoever. In that specific occurrence, a refund would be processed.